RETURNS / EXCHANGES
Everything you need to know regarding returns and exchanges.
Request a Return or Exchange
Contact our team to request a Return Merchandise Authorization (RMA) number. Once approved, you will be emailed detailed return instructions.
Exchange Procedure
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1. Place a new order
for the new product(s) you wish to purchase.
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2. Request RMA
for the item(s) you wish to exchange.
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3. Return item(s)
you wish to exchange using the carrier of your choice.
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4. Get refunded
Once we receive your return to our warehouse.
Return Policy
- Returns must be initiated and requested within 30 days of the order date
- All products must be in the original packaging and condition
- Returns must be requested and approved by our team
- Customer is responsible for return shipping
- We will issue a full refund less a $15 restocking fee per product ordered up to a maximum of $30 per order
- Express/expedited shipping charges are non-refundable
- Orders returned without a Return Merchandise Authorization (RMA) number may be refused or subject to a 50% penalty at our sole discretion
- For more details, visit our Terms & Conditions
Common Questions
How long do I have to return my order?
How long do I have to return my order?
You have 30 days from the purchase date to return your order.
What courier do I need to use to return my order?
What courier do I need to use to return my order?
You are free to use the courier of your choice to return your order. USPS ground shipping is typically the cheapest option.
How will I be refunded?
How will I be refunded?
Your refund will be issued to your original payment method.
Is there a restocking fee on exchanges?
Is there a restocking fee on exchanges?
The restocking fee is waived for exchanges as long as a new order is placed before requesting a return.