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SHIPPING & DELIVERY

Everything you need to know about the delivery of your order.

Track Your Order

Your tracking number will be automatically emailed to you. Tracking details may take up to 6 hours to update. Click below to get an update on the status of your order.

Track my order

Shipping Options

  • Free Shipping

    Enjoy free delivery to the US and Canada. Orders are typically delivered within 2 to 3 business days (excluding weekends and holidays).

    Orders received before 11 AM EST ship the same day.

  • Express Shipping

    In a rush? Get your order delivered in 1 to 2 business days for just $14.95 to the US and Canada (excluding weekends and holidays).

    Orders received before 11 AM EST ship the same day.

Our Shipping Partners

  • FedEx

  • USPS

  • Canada Post

Other Shipping Information

If ever we encounter any problems with your order, we will get in touch with you promptly in order to get your order shipped out to you in a timely fashion.

  • For HID & LED accessories and spare bulbs (excluding warranty claims), free shipping only applies to orders over $85, otherwise a $14.95 flat rate shipping fee will be added to your total.
  • We do not ship to PO Boxes in the US.
  • We do not ship internationally (outside USA & Canada).
  • High-value orders ($200+) will require a signature upon delivery to ensure your order is delivered securely and to prevent theft.

Common Questions

When will I receive my order?

Orders ship Monday through Friday and typically arrive in 1-3 business days (excluding weekend and holidays).

Orders received before 11AM EST will typically ship out the same day.

Who will deliver my order?

We use FedEx, USPS, and Canada Post to deliver our orders.

I did not receive my order

Start by checking your tracking number to make sure your order:

  • Has shipped
  • Is not awaiting shipment
  • Is not in transit

If your order shows as delivered but you cannot find it, you should:

  1. Immediately report a lost/stolen package claim and get a FedEx case number
  2. Check with your neighbours, family, or anyone that may have received the package on your behalf
  3. Contact our team with your FedEx case number by live chat or email

My order arrived damaged

We're sorry to hear that your order arrived damaged.

  • Take a picture of the damage part(s) or component(s)
  • Contact our support team by live chat or email

My tracking number is not updating

Please allow up to 6 hours for your tracking details to update.

If you tracking details have no updated within 24 hours, please contact our support team by live chat or email.

WHY CHOOSE XENONPRO?

  • 48,000+ 5-Star Reviews

    We've received over 48k five-star reviews (and counting) from dedicated drivers.

  • Free Shipping

    We offer fast & free delivery across the US and Canada — get your order in 1-3 days.

  • Lifetime Warranty

    Our products are backed by the best warranty in the industry.